Effective Date: 9 Nov 2024
At AmburFashion.in, operated by New Trendz Company, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can request a return or exchange within 7 days of receiving the item.
1. Eligibility for Returns and Exchanges
- The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Returns and exchanges are not applicable for items marked as "Final Sale" or "Non-Returnable."
2. How to Initiate a Return or Exchange
- To request a return or exchange, email us with complete detail of your order to newtrendz4you@gmail.com along with your phone number within 7 days of delivery. Provide your order details and reason for the request.
- Upon approval, you will receive instructions for shipping the item back.
3. Refund Process
- Refunds for approved returns will be processed to the original payment method or direct payment via provided payment details within 7–10 business days after the item is received and inspected.
- Shipping charges (if applicable) are non-refundable.
4. Exchange Process
- Exchanges are subject to availability. If the requested item is unavailable, you can opt for a refund or store credit.
5. Damaged or Defective Items
- If you receive a damaged or defective item, contact us immediately with photos for quick resolution.
6. Return Shipping
- Customers are responsible for return shipping costs unless the item delivered was incorrect, damaged, or defective.
For questions or assistance, contact us at newtrendz4you@gmailcom.
By purchasing from AmburFashion.in by New Trendz, you agree to this Returns and Exchange Policy